TERMS AND CONDITIONS

TERMS AND CONDITIONS

 

SARL-U VIGNEVASION – Capital : 7500€
Headquarter: 38 Bis Avenue de l’Europe, 13090 Aix en Provence
SIRET 834 306 011 00018  RCS Aix en Provence – APE 7911Z
VAT N°: FR 79 834 306 011

Tour Operator License N° OVS IM 01318 003 delivered by Atout France, french tourism authority.
Transportation license: 2018/93/0000763
Professional Insurance: HISCOX PRC 0167145 
Financial guarantee by: APST

 

Cancellation

You must notify us of any cancellation by telephone on 0033622670953 or by an email sent to audrey@vignevasion.fr. Your notice of cancellation will only be effective upon receipt by us of such notification.

 

More than 15 days before the start date of tour. 5% administration fee will be applied per person and the remainder will be refunded.

 

Between 14 and 7 days before the start date of tour, 50% of cancellation fees will be applied per person and remainder will be refunded. 

 

Less than 7 days before the start day of tour no refund can be issued.

 

*** Note these are only guideline cancellation terms, more specific terms may apply depending on the type and numbers of participants on your tour. See final contract for complete terms and conditions.

 

 

Insurance

Travel Insurance, Cancellation Insurance and Medical insurance are all strongly recommended and Vignevasion will not absorb any costs and does not accept responsibility if guests do not come on tour without these recommended insurances. Medical issues, storage or purchase of medicines and any related medical costs are the responsibility of the client, not of Vignevasion. 

 

 

Health

By sending us the Deposit you confirm to us that you, nor to your knowledge anyone travelling with you, if applicable, have any physical or other condition or disability that would make travelling unsafe for you or other travellers. You should take up-to-date health advice about the health precautions you will need to take prior to the commencement of your trip.

 

Disclaimer

Vignevasion is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; travel by plane, train, auto, boat, bicycle, horseback, foot, or other form of active travel; consumption of alcoholic beverages; civil unrest; terrorism; etc. Vignevasion reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and well-being of guests.

Your guide will be waiting for you at the confirmed pick up point mentioned on the tour page, at the confirmed arrival time that is given by your guide.

Clients need to be at least 18 years old to drink alcohol.

Tours need 2 people minimum.

If extra transport costs are incurred due to weather conditions (airplanes diverting to different locations or cruise ships calling into different ports at last minute, etc) they will not be absorbed by Vignevasion and will be billed directly to the client from the transport company. 

 

Share tours and private tours include:

  • Visit and tasting fees
  • Transport in a comfortable A/C van
  • A professional wine guide specialized in Provence wines
  • Lunch with a glass of wine
  • Photo report which will be sent by email.

 

You need to mention any food intolerance when you book.

 

Pictures

During tours, Vignevasion is taking pictures to create a photo report. Your attendance to the tour implies you authorize Vignevasion to create an album with pictures of you and your guests. 

This album will be sent to you one time only. If you would rather not being photographed, you need to inform the guide at the beginning of the excursion. 

 

 

PREVENTION

 

The abuse of alcohol is harmful to your health – drink in moderation.